We're thrilled to have you on board as a pioneer shaping the future of payments at Green Meadows.

If you are here, you've successfully completed the pilot program registration or is interested in participating in being part of the first students transitioning to the SmartMatter digital wallet, starting with monthly rental payments.

SmartMatter, appointed by Green Meadows Student Accommodation Management, handles metering, tracking, and accurate billing of utility services at your residence.

Our innovative technology simplifies tracking and paying for expenses like rent, electricity, water, and other utilities through the SmartMatter App and Wallet.



Green Meadows Rent



Electricity Billing ^{(Coming Soon)}



Alt Electricity ^{(Coming Soon)}



Hot Water Billing
^{(Coming Soon)}

Early Access

From July 1st, 2024, all students will manage their rent and utility expenses conveniently on their smartphone with the SmartMatter App. You're at the forefront of this exciting change, ensuring seamless utility management and cashless transaction ahead.

Where do I start?

Check your Welcome SMS

First, an agent will create your SmartMatter profile linked to your accommodation. You’ll receive a welcome SMS with your unique 6-digit access code around the 28th of the month. Use this code to start registration on the app. If you did not receive such a code, please contact us or the Green Meadows Admin team to request it again. This SMS will be sent to the mobile number listed on your lease agreement.

Download the App

Scan the QR code for a quick link to the app or search “SmartMatter” in your preferred mobile App Store to download & install. We also have a Web App for easy access from any device. Make sure to save or bookmark the URL.

Complete Registration

In just 4 easy app steps, confirm your personal details, verify your mobile number, set account login details, and verify your email. Now, you're all set up. You can share your login details to the account with your parents.

Top up your SmartWallet with your rental amount

EFT Top-up: Ensure fast processing by using your unique 6-digit code (not your Green Meadows reference). Top up your SmartMatter wallet with your full rent amount for the coming month. Find banking details in the app. Non-same bank EFTs may take up to 24 hrs, while instant EFTs can clear within 15 mins.

Automatic Rent Debit and Bonus Credit: Rent will be automatically debited from the wallet on the first of the month. Once the transaction is successful, your wallet will be credited with R100 around the middle of the month. Continue using this payment method for all future rental payments.

It couldn't be any simpler

01 Register

Complete App registration using your access code

02 Top Up

Add funds to your SmartWallet

03 Pay

Rent auto-debits from SmartWallet

Managing your SmartWallet

Maintaining a positive balance in your SmartWallet is crucial. If your wallet lacks sufficient funds to cover your entire bill, it will go unpaid. We don't offer credit, so your wallet balance can't go negative. The bill will only be settled once you top up again with enough funds to cover the unpaid amount.

Monthly Statements

We email you a monthly account statement. Usually, around the 5th day of the following month. Once utility billing starts, if you have small unpaid bills on the statement, it's best to check the App for your most recent transactions, as they might already be settled before you receive the statement.

Low Balance SMS Notifications

We're committed to keep your services uninterrupted. Whenever your balance reaches R100, we'll promptly send you a low-balance SMS alert. Plus, with daily reminders, you won't have to worry about forgetting unpaid bills, making it effortless to stay on top of your payments.

Tariffs & Charges

In SA, tariffs are set by your Municipality or Eskom, depending on the utility and location. Additionally, a fixed basic charge may apply. You can view your applicable tariffs and charges for each contract in the app, promoting transparency. For detailed explanations about your utility tariffs, reach out to your property manager.

Get in Touch

Our Support Team will be available:
Mon-Fri: 8 am - 8 pm
‍Sat, Sun, Pub-Holidays: 9 am - 2 pm

For non-emergencies outside these hours, reach out via the channels below, and an agent will promptly respond.

Other helpful tips & resources

Have Questions? Visit our FAQ Available in-app under the "Help Centre" or via the FAQ page below. It covers a wide range of topics and provides detailed answers to common questions. Alternatively, you can send us an email or through our online support form on the website.

SmartMatter Wallet ‍Pilot Program